Terms and Conditions

Return Policy 

• The warranty card must be present and a picture of it must be sent through WhatsApp
• Send order number from the telephone number that is registered in the order itself
• The application date should not exceed 24 months from the purchase date
• Match the existing product to the order number that has been sent with the product for maintenance
• Make sure that it is a fault of manufacturing and not of mishandling. The product will be replaced only if it is a fault of manufacturing.

When the above guidelines are met, the customer will be given their own maintenance number. The reference will be the number that will be in the maintenance file + the WhatsApp number specified only maintenance.

 

Privacy Policy

Gentooshop takes reasonable measures (physical, organizational, and technological) to safeguard against unauthorized access to your personally identifiable information and to safely store your personally identifiable information. 

 

Contact Us

WhatsApp

• 02162903200

Email: [email protected]