Terms and Conditions

Return Policy 

• The warranty card must be present and a picture of it must be sent through WhatsApp
• Send order number from the telephone number that is registered in the order itself
• The application date should not exceed 24 months from the purchase date
• Match the existing product to the order number that has been sent with the product for maintenance
• Make sure that it is a fault of manufacturing and not of mishandling. The product will be replaced only if it is a fault of manufacturing.
• To take advantage of the product warranty if there a manufacturing defect, there is a shipping fee.

When the above guidelines are met, the customer will be given their own maintenance number. The reference will be the number that will be in the maintenance file + the WhatsApp number specified only maintenance.

Privacy Policy

Gentooshop takes reasonable measures (physical, organizational, and technological) to safeguard against unauthorized access to your personally identifiable information and to safely store your personally identifiable information. You agree that may process your personal information that you provide to it for the purposes of providing the services and for sending marketing communications that the Privacy Policy of this site governs our collection, processing, use, and any transfer of your personally identifiable information.

Contact Us

WhatsApp

• +964 750 601 7877 IQ

Email: [email protected]